Outsource Your Customer Support to the Experts

We're a Top 3 Customer Service Outsourcing Company on

Email Support Outsourcing Done Right

Stay on top of your inbox with quick replies, personalized attention, and clear solutions using the best-in-class email support outsourcing services.

TRUSTED BY MORE THAN 100+ COMPANIES AROUND THE WORLD

Hear from Our Satisfied Clients

The HiredSupport Promise

Swift Replies

Our near-instant response times make your customers feel prioritized.

Multilingual Support

Break language barriers. Serve your audience in their native tongue for closer connections.

Data Security

Your customers' privacy is paramount. Top-tier encryption policies protect every interaction.

5-Star Customer Experience

Waiting isn’t in our dictionary. Outsourced email support ensures your customers get the answers they need instantly, not eventually, increasing satisfaction by as much as 23%.

We use customer insights to continuously adapt and improve, ensuring your customer service always exceeds expectations.

Email support outsourcing ensures your customers get responses on time, every time – showing them you’re always there. Ready to assist.

Seamless Integration. Swift Transition.

From handshake to first email in under 7 days. Our streamlined onboarding ensures your email support is up and running quickly without missing a beat.

Our email support agents master your brand’s voice and persona, making every email feel like it’s coming straight from your team.

Our email agents are experts in various email platforms, ensuring flawless integration and uninterrupted service from day one.

Success Stories: Yours Could Be the Next One!
Success Stories: Yours Could Be the Next One!
Success Stories: Yours Could Be the Next One!

Success Stories: Yours Could Be the Next One!

From reducing response times to skyrocketing satisfaction rates, see how partnering with HiredSupport has led to tangible, impactful outcomes.

Build Your Customer Support Dream Team

With our help, businesses see a 53% reduction in response times and a 37% increase in customer satisfaction scores (CSAT).

Get Your Outsourced Live Chat Up and Running in Less Than a Week!

Define Your Email Strategy

Share your email support goals, current support setup, and expected volume. We tailor the perfect team to meet your unique needs.

Receive Your Custom Quote

One call or email is all it takes to receive an all-inclusive quote tailored to your specific email support needs – no hidden costs.

Confirm Your Plan

Approve your personalized quote, and we'll schedule the initial training session, selecting the best email support agents for your team.

Kick-Off Onboarding

Join a setup meeting with our live chat operations manager, supervisor, and your dedicated agents to align on workflows and expectations.

Training Starts

Our experts immerse themselves in your brand and services. Typical training lasts 2-7 days, with more complex products requiring 14-28 days.

Launch Your Email Support Campaign

Training complete, we take your email support live, providing stellar customer service from day one. Ongoing QA ensures excellence is maintained.

Define Your Email Strategy

Share your email support goals, current support setup, and expected volume. We tailor the perfect team to meet your unique needs.

Confirm Your Plan

Approve your personalized quote, and we'll schedule the initial training session, selecting the best email support agents for your team.

Training Starts

Our experts immerse themselves in your brand and services. Typical training lasts 2-7 days, with more complex products requiring 14-28 days.

Frequently Asked Questions (FAQs)

Zendesk, HubSpot, Help Scout and many more! You name it, we use it. Our email support agents are skilled across various email platforms, ensuring a smooth integration with your existing systems.

We maintain strict quality control with regular reviews and feedback, ensuring every response meets our high standards for clarity, accuracy, and brand alignment.

Absolutely. Our agents undergo thorough training to perfectly align with your brand’s tone, voice, and values in every interaction

Our services are designed to be flexible, allowing us to scale up or down in line with your business needs and demand.

Get In Touch With Us!

Have any more questions? Reach out to us and we’ll get back to you in no time!