24×7 Customer Support improves customer satisfaction

Top 3 Outsourcing Support Company

24×7 Customer Support improves customer satisfaction

Customer Support can define a good business from a great business. Are you available 24×7 to answer your potential customer’s questions? If not, you may be missing sales. By not offering live support 24×7, you cut off those customers who might need questions answered prior to purchasing. How can you accomplish this? You can fix this problem by simply offering 24×7 customer support. It can be done in the form of live chat, email support, ticket support, or a helpdesk. The crucial point is the response time – it must be swift. The faster you can answer a customer’s question has a significant impact on sales / conversion rate, this is fact.

The next subject is how can you afford 24×7 customer support? It’s easy – it’s called outsourcing. HiredSupport can cover your live chat customers, email and ticket support, voice and phone orders, order verification and validation, back-end office tasks, data entry, and just about any business process outsourcing you might need done. We can handle just about anything, at an affordable rate too.

Our prices for 3 remote workers will cost less than 1 in-house employee. That means you get triple the amount of work getting done, triple the amount of support, and for this your business will grow. This means triple the customer satisfaction because they’re getting the support they need around the clock.

Reach out to us and see how we can help you!

Ashok D

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How It Works How It Works
How It Works

Outsourcing your customer service
has never been this easy.

Define Your Needs Define Your Needs
Define Your Needs

Submit a contact form and give us some information about your company needs.

More About Our Process
Get A Quote Get A Quote
Get A Quote

In as little as one email or call, we can get you a competitive quote for our services.

More About Our Process
Approve Proposal Approve Proposal
Approve Proposal

Your team approves our plan and we go over the formalities before getting started.

More About Our Process
Assign Agents Assign Agents
Assign Agents

We match your campaign with the best available agents that we think are a fit for your brand.

More About Our Process
Agent Training Agent Training
Agent Training

Training with the assigned agents to learn your business. Takes as little as a few days to 3 weeks.

More About Our Process
Go Live! Go Live!
Go Live!

After successful training, we go live. We stay in contact with your team and do ongoing QA.

More About Our Process

We Integrate Seamlessly

We have experience with all the major softwares to
help craft the perfect support team.

Want to learn more about how we can connect to your systems? Chat with sales

Leading Support As a Service Company

We’ve been recognized as a top customer service outsourcing company across many industry respected directories. We’re here for you, 24/7, 365.


Thinking About Outsourcing?

Get a 24/7 support team that will increase your customer satisfaction, decrease response time, and increase your ROI.