About Us

HiredSupport's Office.

Our History

HiredSupport has been around since 2010 and is a pioneer in the outsourcing industry. We have worked with companies from around the world in various types of businesses including major SaaS companies to brick and mortar. Whether your business is digital or business is done in person, we can help cut down costs and improve your customer support channels

A customer support agent showing a picture which has "COMMITMENT" written over it.

Our Goal

HiredSupport has a simple goal: To be the leading support as a service provider for companies big and small. We pride ourselves a lot in the service quality we provide. We strive to work with almost every single industry both online and offline. Thanks to our strong team of experts, businesses around the world have 24/7 coverage on their vital day to day operations. We are here to make sure work gets done – 24 hours a day, 7 days a week.

125+

Global Clients

7k

Customer Interactions Per Day

40%

Average Revenue Boost

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Straight From The Experts

HiredSupport Reviewed on Clutch At HiredSupport, we help businesses achieve their goals through high-quality and cost-effective customer experience solutions. We’re a CX agency that provides 24/7 support for day-to-day business operations such as live chat, email, tickets, voice calls, back-office processing,…

Human resources (HR) is a major department for any company. It’s no secret that human resources teams are massively overworked and under resourced. This is due to the responsibilities of HR such as recruitment, employee relations, benefits, and payroll. If…

Outsourcing your HR Department As a business owner, you may not have the time or resources to manage your human capital. You might find that you are stretched too thin or overwhelmed with HR tasks. Fortunately, there are alternatives to…

The Future of Customer Service: Chatbots Customer service is always evolving. With the introduction of chatbots, customer service has reached a whole new level. Chatbots are software programs that are designed to have interactive conversations with humans over the internet.…

Trends of Customer Service To Keep Up With Customer service has changed. The days are over of just answering the phone, taking orders, and providing technical support. Customers want quick responses, effective solutions to their problems, and personal relationships with…

The Best Leadership Qualities Leadership qualities are hard to master, and it is a work in progress. With these qualities, leaders can do a lot more for their team members. Leadership qualities are not something that people have innately. They…

What is outsourcing and how does it work? Outsourcing is the process of hiring an external service to perform a task or provide a product in place of a product or service that was traditionally provided in-house. When you first…

Customer support is an essential part of any business. The customer support team is often the first face that customers see, and their success can often mean the difference between a loyal customer and a one-time customer. With so many…

The housing market is a complicated place. Especially if you're not a real estate professional. In order to sell or buy a home, you have to research the area and compare prices. You also have to put in all the…

A customer support strategy is an essential part of any business’s marketing plan. The strategy aims to reduce the number of customer service inquiries coming in while simultaneously improving the quality of responses. If your company doesn’t have a customer…

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What Our Clients  Are Saying. What Our Clients  Are Saying. What Our Clients  Are Saying. What Our Clients  Are Saying.

What Our Clients
Are Saying.

We used HS to onboard and give demos of our email campaign software for cold outreach. They learned our business as good as our in-house team.

Anika Allens
Anika Allens
Success Manager, Cold Email SaaS

We were pleased with HiredSupport's attention to detail while they worked on our live chat support for our bitcoin exchange.

Wilson Herry
Wilson Herry
Operations Manager, Bitcoin Exchange

HiredSupport was able to deliver currency to my clients for an online game. They handled delivery and phone verification flawlessly.

Matt Vitale
Matt Vitale
President, Gold2Bank
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Thinking about outsourcing?
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