Top 10 Onshore Outsourcing Companies [For US Businesses]

Onshore outsourcing means partnering with third-party service providers in the same country. 

Also known as “domestic outsourcing”, it is more budget-friendly, saves you a lot of time, and reduces risks as compared to in-house hiring.

If you are a business owner in the US, you can save 40% of your budget by joining hands with an outsourcing BPO instead of going through the recruitment process.

But choosing an onshore outsourcing is not as simple as it sounds. 

Lucky for you, I have compiled a list of the top onshore outsourcing companies for US-based businesses.

So, buckle up, and let’s get started!

1. HiredSupport

At the top of this list is HiredSupport – a reliable outsourcing BPO (Business Process Outsourcing) with headquarters in the US.

Whether you are a small or medium-sized business owner, HiredSupport’s team of agents can provide you with an array of services. 

Their Clutch rating of 4.9 is, therefore, no surprise!

Oh, and by the way, they offer onshore services starting from just $30 per hour – the most affordable rate in the USA!

Services Offered

Here are some of the services offered by HiredSupport:

• Technical Support
• Back Office Support
• Phone Support
• Email Support
• Help Desk Support
• Data Entry
• Data Annotation

Pricing Plan

HiredSupport offers onshore services starting from just $14 per hour.

Free Trial

Yes, you can avail the free trial option.

2. XACT

XACT, based in Orlando, Florida, has become a trusted name in U.S. outsourcing with multiple offices.

Since its launch in the early 2000s, the company has moved beyond conventional call center models – it focuses primarily on customized support solutions.

They offer support across multiple industries such as contact management, lead generation, and social media monitoring.

For startups or even established firms in the USA, XACT is one of the top onshore outsourcing companies.

Services Offered

These are the services that XACT offers:

• Customer Help Desk
• Chat & Web Support
• Outbound Survey
• Service & Support Dispatch
• Telephone Answering Services

Pricing Plan

They have not revealed their pricing plans.

Free Trial

No, there is no free trial. You will have to pay to get their services.

3. Wing Assistant 

Wing Assistant is an outsourcing company offering services across multiple industries such as IT support, software development, and data entry.

Their team of agents ensures round-the-clock availability – they are ready to support clients at any hour.

But what makes Wing Assistant stand out? It’s the General Virtual Assistant (GVA) tool, which gives you access to a customizable virtual assistant. It helps you improve productivity by simplifying many tasks.

Services Offered

These are the services that Wing Assistant offers:

• General Virtual Assistant
• Dedicated Virtual Assistants
• Software Development
• Sales Development
• Data Entry

Pricing Plan

They have not revealed their pricing plan. You can contact their customer support team to discuss it.

Free Trial

No, this company does not offer a free trial.

4. Support Your App

SupportYourApp is a U.S.-based outsourcing partner that offers a range of services to help businesses.

Keep in mind that this onshore company has over a decade of experience, making it a reliable and top onshore outsourcing company for US businesses.

Services Offered

These are the services that Wing Assistant offers:

• Social Media Customer Service
• ecommerce Support
• Live Chat Support Outsourcing
• Help Desk Outsourcing
• Back Office Support

Pricing Plan

They have customized pricing plans depending on your needs. Contact their customer support team to discuss your project details.

Free Trial

No, they do not offer a free trial.

5. CIENCE

CIENCE is a famous outsourcing company well-known for its use of AI to improve productivity and efficiency.

At affordable rates, they provide an array of services ranging from market research to sales development.

Services Offered

Here are the services that CIENCE offers:

• Outsourced Outbound SDRs
• Outsourced Inbound SDRs
• Sales Development
• Market Research

Pricing Plan

CIENCE has a customized pricing plan. To finalize a deal, you need to contact their customer support team.

Free Trial

No, CIENCE does not provide the free trial option.

6. 1840 & Company

1840 & Company is a call center outsourcing firm designed to help businesses scale with ease.

Founded in 2017, the company has built a strong reputation as a trusted partner across industries such as technology, e-commerce, and healthcare.

With a U.S. presence and a focus on delivering reliable, high-quality support, 1840 & Company is ranked sixth in my list of top onshore outsourcing companies.

Services Offered

Below are the main services offered by 1840 & Company:

• Back Office Outsourcing
• Human Resource Outsourcing
• Healthcare Business Process Outsourcing
• Sales Outsourcing

Pricing Plan

While they do not charge upfront fees, the final pricing plan has not been disclosed.

Free Trial

No, they don’t have the free trial option. You will have to pay to avail their services.

7. Jump Crew

JumpCrew helps B2B businesses scale by providing reliable outsourcing solutions backed by a team of seasoned experts.

By partnering with JumpCrew, companies can rely on their team for support in sales, digital marketing, and IT services.

This saves them from the hassle and cost of in-house hiring plus employee training.

However, keep in mind that the company has many negative reviews and a 2.7 rating on Glassdoor – I’ll leave the judgment up to you.

Services Offered

Here are the services that Jump Crew offers:

• Lead Generation
• Sales as a Service
• Digital Marketing
• Outsourced Sales

Pricing Plan

They haven’t disclosed their pricing plan.

Free Trial

No, JumpCrew does not offer a free trial.

8. MarketStar

MarketStar, founded in 1988, is a U.S.-based outsourcing company – that specializes in B2B sales and customer solutions.

The company’s goal? Delivering cost-effective services as per your requirements.

Long story short, if you want to scale your business, joining hands with this onshore outsourcing company is not a bad choice.

Services Offered

Here are the services offered by MarketStar:

• Demand Generation
• Pipeline Generation
• Partner Channel & Recruitment
• Account Management
• Customer Success
• Revenue Operations

Pricing Plan

Their pricing plan is not publicly revealed.

Free Trial

No, MarketStar offers no trial period for testing.

9. Operatix

Operatix, founded in 2012, is a U.S.-based B2B sales development outsourcing company that supports software vendors of all sizes.

The company’s flexible model means they have been able to work across multiple industries and niches, offering quality customer services.

Services Offered

The following are key services that Operatix offers:

• Lead generation
• Lead qualification
• Appointment setting
• Data enrichment

Pricing Plan

Their pricing plan is not publicly revealed.

Free Trial

There is no free trial. You will have to pay to get their services.

10. Callbox

The last name on this list is Callbox – but there’s no way it means this outsourcing company cannot be considered good enough.

In fact, Callbox’s clutch rating of 4.6 shows high client satisfaction and quality work delivered. 

Based in Los Angeles, they have more than two decades of experience in providing services, such as B2B lead generation, account-based marketing, cross-border marketing, and outsourced SDR.

Services Offered

These are the services they offer:

• Cross-Border Marketing
• B2B Lead Generation
• Virtual Event Marketing

Pricing Plan

Flexible subscription-based pricing model based on your needs

Free Trial

Callbox does not offer a free trial.

Final Thoughts

Now you have seen the list of the top onshore outsourcing companies in the US…

But which one is the right fit for your business?

Based on client feedback and industry reputation, HiredSupport stands out as the best choice for businesses looking to scale.

Even better, their services start from just $30 per hour – the most affordable rate possible!

Just fill out this form, and we will get back to you as soon as possible!