Top 3 Customer Service Outsourcing Company on 
Top Nearshore Outsourcing BPO Company
We provide nearshore outsourcing services for customer support, back-office tasks, technical help, and other BPO tasks. Bilingual agents who speak English and Spanish. Nearshore outsourcing rates starting at $12-16/hour.
TRUSTED BY MORE THAN 100+ COMPANIES AROUND THE WORLD
Hear from Our Satisfied Clients
“HiredSupport has transformed our customer service operations. The offshore team is reliable, skilled, and incredibly efficient.”
Laura Whitman
Operations Manager at TechnoSys Corp“Partnering with HiredSupport was one of our best decisions. Their offshore team seamlessly integrates with our processes, improving productivity and reducing costs.”
James Patterson
CEO @ Innovate“Thanks to HiredSupport, our customer inquiries are handled promptly and professionally, no matter the time of day.”
Anna Rodriguez
CSLOur Promise at HiredSupport
Reduce Business Expenses
Lower costs with affordable talent abroad
Hire Skilled Professionals
Pool of specialists with deep expertise
Day-and-Night Customer Care
Worldwide time zones for nonstop service
Easily Expand Your Team
Adjust workforce size fast to meet demand
Stay Focused on What Matters
Keep Attention on Core Priorities
Maximize Output
Gain productivity with nearshore support
Wide Talent Pool
Get agents who speak both English and Spanish fluently.
Nearshore experts ready for IT, support, and business tasks.
Easily expand or reduce your team when needed.
Cut Operational Costs by 31%
Save 40–70% on labor by outsourcing to lower-cost regions.
Eliminate the need for costly infrastructure and equipment, saving up to 35–45% in capital expenditure.
Benefit from favorable tax policies in offshore locations, cutting overall tax burdens by 20–40% compared to U.S. corporate rates.
Nearshore Outsourcing Made Simple
Get the most effective and affordable neashore outsourcing services today!
Nearshore Outsourcing Made Simple in 4 Steps
Tell Us About Your Outsourcing Needs
Identify the business processes you need to outsource and the specific goals you aim to achieve.
We’ll Send You a Personalized Proposal
Contact us for a proposal with clear costs and timelines.
Seamless Execution
Our team will integrate smoothly with your operations, ensuring a consistent and professional outsourcing experience.
Run Your Operations Better
Reduce costs, increase efficiency, and get the right talent.
Let Us Know Your Outsourcing Goals
List the processes you want to outsource and your goals.
Flawless Delivery
We work side by side with your team for a smooth process.
Frequently Asked Questions (FAQs)
Nearshore outsourcing means hiring teams in nearby countries to cut costs and improve efficiency. On average, businesses save 30–50% compared to hiring locally. For example, a U.S. company paying $60,000 per year for an in-house role can often hire the same skill set nearshore for $30,000–$40,000, while also benefiting from similar time zones and easier collaboration.
Nearshore outsourcing helps cut labor costs by 30–50%, improves efficiency, and gives access to agents who speak English and Spanish. For example, hiring a software developer in the U.S. may cost $90,000–$110,000 per year, while a nearshore developer with the same expertise can cost $40,000–$60,000. Plus, working in similar time zones reduces delays and makes collaboration faster compared to offshore outsourcing.
You can outsource a wide range of services nearshore, including:
Customer support – nearshore agents often cost 40–60% less than U.S.-based staff.
IT and software development – a U.S. developer may cost $100K/year, while a nearshore developer costs around $45K–$60K/year.
Back-office tasks like data entry, finance, and HR – savings typically range from 30–50%.
Technical support – nearshore specialists cost significantly less while providing 24/7 coverage in overlapping time zones.
Nearshore outsourcing reduces many issues seen with offshore outsourcing, but some challenges remain:
Cost differences – Savings are typically 30–50% with nearshore, while offshore can sometimes reach 60–70%, but at the expense of quality or communication.
Talent availability – Certain niche skills may still be more limited compared to larger offshore markets.
Legal and compliance – Regulations differ by country, so contracts and data security need clear agreements.
Cultural alignment – While stronger than offshore, there can still be slight differences in work styles.
Our bilingual nearshore agents are located in Mexico.