Top 3 Outsourcing Support Company

What if the agent does not know the answer?

Our agents go through 2 weeks of training and try to understand your product as much as possible. However, during the first 24-48 hours of chats we are able to put together a list of popular questions that we get asked often. We will build responses that go with them and during that process ask you for answers we may not have.

Ashok D

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