Top 3 Customer Service Outsourcing Company on 
Hire Live Chat Agents for Your Business
TRUSTED BY MORE THAN 100+ COMPANIES AROUND THE WORLD
Hear from Our Satisfied Clients
“Honestly, HiredSupport’s live chat agents are among the best I’ve worked with. I will highly recommend them.”
J. Burton
Retail Manager“Their proactive engagement reduced our cart abandonment significantly. Highly recommended!”
Allison K
eCommerce Store Owner“Easiest onboarding experience ever, and I’m delighted with the results.”
Louis Biggins
Operations ManagerThe HiredSupport Commitment
Proactive Lead Conversion
Our live chat agents engage potential customers at the perfect moment to drive conversions and reduce cart abandonment.
Experienced Chat Agents
Every agent on our team has years of experience in customer support, having worked with the big names.
Language Proficiency Guaranteed
All agents undergo rigorous comprehension and writing tests to ensure clear, professional, and effective communication.
Cost Effective
Outsource live chat support while cutting costs by up to 70% – without sacrificing service quality.
Customer-Centric Support
Delivering top-tier customer experience is our priority. Our agents ensure visitors leave satisfied, fostering long-term loyalty.
Performance Transparency
Receive regular performance reports, including customer satisfaction scores, to measure the true ROI of our services.
Complete Live Chat Support Solutions
Our team provides round-the-clock support to assist customers and drive conversions.
Our dedicated chat agents integrate seamlessly with your existing team, delivering exceptional service that feels in-house.
We work with all major live chat platforms – including custom, in-house software – for effortless integration.
Set Up Your Live Chat For Success
With our help, businesses see a 53% reduction in response times and a 37% increase in customer satisfaction scores (CSAT).
Get Your Live Chat Team Running in Less Than a Week!
Define Your Live Chat Support Needs
Tell us about your business, chat volume, and customer service expectations.
Receive Your Custom Quote
Get a transparent, all-inclusive quote in just one email or call—no hidden fees.
Confirm Your Plan
Approve the quote, set a start date, and get assigned the best available chat agents.
Kick-Off Onboarding
Meet with our operations manager and assigned agents to align on expectations.
Training Starts
Our customer support agents undergo rigorous training in your systems, software, and problem-solving protocols. Depending on the complexity of your environment, training can last anywhere from 7-28 days.
Go Live
We launch your customized customer support. With continuous quality assurance and regular updates, we maintain high standards, keeping your operations smooth from day one.
Define Your Live Chat Support Needs
Tell us about your business, chat volume, and customer service expectations.
Confirm Your Plan
Approve the quote, set a start date, and get assigned the best available chat agents.
Training Starts
We launch your live chat support with continuous QA, ensuring outstanding performance from day one.
Frequently Asked Questions (FAQs)
Our agents proactively engage visitors, answer questions, and reduce checkout abandonment to drive conversions.
Yes, we provide round-the-clock live chat support, ensuring customers always receive assistance.
Absolutely! Our agents can work with any live chat software, including custom platforms.