Top 10 Live Chat Support Outsourcing Companies
Outsourcing your live chat support is the best way to reduce costs. In fact, my estimations show that…
May 6, 2024 Read more
Outsourcing
HiredSupport Blog
Learn more about customer support outsourcing with our detailed guides and reports.
February 10, 2026
What is Data Annotation [Everything You Need to Know]
Even if you have a basic understanding of Machine Learning and Artificial Intelligence, you know that it involves learning from datasets and categorizing data. But have you ever wondered how…
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Blog Posts
Outsourcing
Top 10 BPO Companies in south Africa
Business Process Outsourcing (BPO) helps you differentiate from your competitors. Essentially, it means delegating tasks to third-party vendors…
May 3, 2024 Read more
Call center, Guides
Contact Center vs. Call Center: Why is it Important in 2024?
Contact center or call center - see which your business needs more.
April 4, 2024 Read more
Live Chat, Outsourcing
Top 10 Live Chat Support Outsourcing Companies (Updated 2024)
Outsourcing your live chat support is the best way to reduce costs. In fact, my estimations show that…
April 1, 2024 Read more
Customer Satisfaction, Customer Service, eCommerce, Guides
Ecommerce Customer Support Outsourcing: A Complete Guide (Updated 2024)
When businesses focus on operations, they are always looking forward to optimizing the costs of every single element.…
March 21, 2024 Read more
Call center, Customer Satisfaction, Customer Service
Can Artificial Intelligence (AI) Call Center Replace Human Agents?
Artificial intelligence call center is a method to answer customers’ complaints with the help of generative (LLM) models…
March 20, 2024 Read more
Customer Satisfaction, Customer Service, Live Chat
9 Best Help Desk Software of 2024 That You Should Know About
Choose the best help desk software for your business from this list.
March 19, 2024 Read more
Customer Service, Outsourcing
How to Fix Poor Customer Service: 5 Simple Steps
Is customer service something that your business struggles with? You aren’t alone. Let's fix that!
March 19, 2024 Read more
Call center, Customer Satisfaction, Customer Service, Outsourcing
How to Outsource Customer Support & Live Chat in 2024
Having trouble outsourcing your customer support operations? Let your trouble be ours! As your business expands, customer support…
March 13, 2024 Read more