Perfect customer experience
A remote team that feels in-house
Our service allows you to confidently scale your business while we handle any and all volume. We don’t mind complex work and stubborn customers.



Outsource customer service like live chat, tickets, emails,
and voice calls to the eCommerce and SaaS experts.
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Our service allows you to confidently scale your business while we handle any and all volume. We don’t mind complex work and stubborn customers.
You set the bar, and we’ll beat it. If your current team isn’t delivering, we’ll gladly help you reach your KPIs and CSAT with a team that can deliver and grow at any scale.
Our service allows you to confidently scale your business while we handle any and all volume. We don’t mind complex work and stubborn customers.
You set the bar, and we’ll beat it. If your current team isn’t delivering, we’ll gladly help you reach your KPIs and CSAT with a team that can deliver and grow at any scale.
Submit a contact form and give us some information about your company needs.
More About Our ProcessIn as little as one email or call, we can get you a competitive quote for our services.
More About Our ProcessYour team approves our plan and we go over the formalities before getting started.
More About Our ProcessWe match your campaign with the best available agents that we think are a fit for your brand.
More About Our ProcessTraining with the assigned agents to learn your business. Takes as little as a few days to 3 weeks.
More About Our ProcessAfter successful training, we go live. We stay in contact with your team and do ongoing QA.
More About Our ProcessGlobal Clients
Customer Interactions Per Day
Customer Satisfaction Score
Startups and digital businesses choose HiredSupport to handle their customer service 24 hours a day. We cover and work with all major support channels and help businesses with their customer support, sales, back office processing, and everything in between.
Our app went viral and HiredSupport helped us scale our operations by handling all of our customer support 24x7.
We have experience with all the major softwares to
help craft the perfect support team.
Want to learn more about how we can connect to your systems? Chat with sales
Our inbound and outbound call center teams are custom built to help your existing team evolve. We invest in people and culture to better serve you and the custom teams we build for you. Our technology-enabled, empowered, and engaged teams deliver enhanced global customer engagement and experience.
Dedicated customer success teams to maintain healthy relationships, fight churn, improve NPS, and upsell.
Dedicated teams provide support in over 25 different languages for our customers around the globe.
Our technical support teams enhance customer experience with a focus on first pass resolution to any technical problem. Our custom teams support businesses and consumers according to client service level agreements and security requirements.
Our chat support teams allow your customers to engage with you any time, from any device to resolve any issues. Our custom teams drive higher customer satisfaction, deliver significant cost savings, provide business continuity, and assist live agents to improve the customer experience.
Our email support teams establish good communication with customers focused on building trust. Our custom teams are trained in effective written communication to enable an enhanced customer experience.
Our IT support teams are focused on serving modern companies worldwide. Our custom teams allow you to reduce your operating expenses while accelerating growth and scale. We prioritize data protection and solving even your most complex technology challenges.
Our answering service teams provide support by managing tasks such as receiving messages, reviewing and managing requests, handling orders, scheduling appointments, and supporting existing teams. We customize a team of trained staff on any front office services you need.
Let us know about your needs, current customer support operations, and current support volume and we’ll put together the perfect team.
In as little as one email or call, we can generate a quote for you and your team to evaluate. This will be all-inclusive, there is nothing more to pay.
Your team approves the quote. Start date for the first training session is locked in and the best available agents are assigned for onboarding.
Meeting with our operations manager, supervisor, and assigned agents to learn the day-to-day work. We’ll ask questions, you can too.
We become masters of your business. Agents will train for 2-7 days on average. Complex SaaS can take anywhere from 14-28 days of training.
After we’ve completed the training, we go live handling your customer service. Continuous internal QA makes sure we’re on top of our game daily.
Get a 24/7 support team that will increase your customer satisfaction, decrease response time, and increase your ROI.