The Complete Guide to SaaS Customer Support and Success
First the internet and then the pandemic - not that the two are in any way similar - shifted the way businesses operated in the past. The transition from onsite to remote jobs paved way for online platforms that provide
The Easiest Way to Make Outbound Calls: Tips for Calling Prospects That Convert
Outbound calls are one of the most effective methods of prospecting. However, they can be tricky to execute well. Prospecting calls can be stressful, and you might find it difficult to stay on script. Here are some tips that will
Inbound Calls: What They Are, And Why You Should Care
Inbound Calls Inbound calls are a form of telemarketing or cold calling in which a company places a call to potential customers. Inbound calls are designed to make it easier for companies to get their messages out, and have the
The Best Ways to Get Professional Social Media Chat Support
Social media is an extremely powerful tool to grow your business. It has the power to get you in front of millions of people and allow you to start conversations with them. But what do you do when there's a
10 Ways to Get More Automotive Leads
Car dealers can get more leads adopting these ten tested and proven methods! If you’re in the automotive industry and you’ve been wondering how to get more leads, you’ve come to the right place. You know how difficult it can
How To Handle Customer Support Conflicts: Tips For Resolving Customer Service Disputes
You’ve got a customer service problem. It can be frustrating to work with a customer who is upset, and you may feel like you’ve done your very best, but they’re still not satisfied. These disputes are bound to happen, so
The complete guide to eCommerce support: What you need to know to get started.
How to support eCommerce businesses? One of the most important aspects of running a successful eCommerce business is customer service. Ecommerce is one of the fastest-growing sectors in the industry. If you want to enter this space, you need a
The Ultimate Guide To Lead Generation That Will Grow Your Business
Do you want to grow your business? According to Forbes, 60% of a typical business’s customers come from the top 20% of leads. That said, companies need to focus their attention on lead generation for their business. Lead generation is
5 Proven Strategies To Become A Successful Live Chat Agent
5 Proven Strategies To Become A Successful Live Chat Agent A Secret Recipe To Becoming A Successful Live Chat Agent: Live chat is a great way to provide customer service support. A study of web visitors found that 44% of
How to outsource your customer support and live chat
Thinking about outsourcing your customer support or live chat? Want to know how it works here at HiredSupport? We can provide numerous services such as live chat support, email and ticket support, full call center services, general customer support, order