Tag: customer support outsourcing

A person touching SaaS with its features shown as a circle around SaaS .
March 19, 2023
The Complete Guide to SaaS Customer Support and Success

First the internet and then the pandemic - not that the two are in any way similar - shifted the way businesses operated in the past. The transition from onsite to remote jobs paved way for online platforms that provide

Customer support representative smiling - List of top 10 customer service outsourcing companies
March 9, 2023
Top 10 Customer Service Outsourcing Companies 2023

As businesses expand, it becomes increasingly difficult to handle customer support in-house. Outsourcing customer support helps you provide the best service to your customers while you focus on growing your business. Below we’ve researched and compiled a list of the

The Ultimate Guide to Customer Support Outsourcing 2023
March 7, 2023
The Ultimate Guide to Customer Support Outsourcing 2023

Did you know that 88% of customers in 2022 had higher expectations for customer support than they had compared to the last year? What's more, 83% of small businesses will maintain or increase their spending on outsourced business services in

July 23, 2021
15 Ways to Increase Inbound Calls and Boost Sales

Inbound calls are one of the most fruitful ways to grow your business. According to statistics, on average, inbound calls close 33 times faster than a web lead and 4-5 times faster than an outbound call. Other than that, you

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Thinking About Outsourcing?

Get a 24/7 support team that will increase your customer satisfaction, decrease response time, and increase your ROI.