Outsource Your Customer Support to the Experts

IN THIS ARTICLE:

Top Nearshore Outsourcing Companies in Los Angeles

Nearshore outsourcing is finding customer support agents and data annotation experts from the same country where your business is registered. In this blog, we will be taking the USA as an example. 

In Los Angeles, as of June 2024, the minimum wage is $19/hr. For experienced individuals, the bar gets even higher than $25 to $30 per hour. 

Good News!

Businesses can now hire experts under $3/hr for data annotation and from $7/hr for customer support agents.

Top Nearshore Outsourcing Companies in Los Angeles

Methodology – Ranking Top Nearshore Outsourcing Companies in Los Angeles 

To list the top nearshore outsourcing companies in Los Angeles, we analyzed the following factors:

  • Market Reputation in Los Angeles
  • Quality of service
  • Number of clients
  • What people say about it on different platforms (Quora, Reddit)
  • Recurring clients of the company
  • Case studies of their clients
  • Price
  • Number of years a company has been operating in the BPO
  • Affordability

Most of these factors are qualitative. Our team scaled them on a rating that ranged from 1-10, and then the cumulative score of each company was calculated. 

Let’s dive into the top nearshore outsourcing companies in Los Angeles:

Company
Star Rating
Free Trial
Pricing
HiredSupport
MMC HR
Callbox
Global Legal
GeBBS Healthcare
4.9/5
4.3/5
3.6/5
5/5
4.3/5
Yes
No
No
No
No
Starts from $7/hr
Customized
Customized
Customized
Company
Star Rating
Free Trial
Pricing
HiredSupport
4.9/5
Yes
Starts from $7/hr
MMC HR
4.3/5
No
Customized
Callbox
3.6/5
No
Customized
Global Legal
5/5
No
Customized
GeBBS Healthcare
4.3/5
No
Customized
Company
Star Rating
Free Trial
Pricing
4.9/5
Yes
Starts from $7/hr
4.3/5
No
Customized
3.6/5
No
Customized
5/5
No
Customized
4.3/5
No
Customized

1. HiredSupport (Los Angeles)

HiredSupport

HiredSupport is a nearshore outsourcing company that helps businesses operating in Los Angeles. This agency was established in 2010 and has since been helping startups become enterprises in the USA. This nearshore outsourcing service provider has helped SaaS companies by providing them with quality customer service, maximizing the client’s return on investment. 

Clutch Rating: 4.9/5 stars. 

Services Offered

HiredSupport is a nearshore outsourcing company that offers the following services: 

Need something specific? Reach out to their sales team at sales@hiredsupport.com or call them at (800) 655-5891.

Noteworthy Clients:

Here are some clients that HiredSupport works with: 

  • Wowcube
  • Healthystuff
  • OCG
  • MakeUp Eraser

HiredSupport also has a dedicated page for case studies where you can read more about how this nearshore outsourcing provider has helped businesses.

Pricing:

Starting at just $7/hr, HiredSupport is the most affordable option if your business is looking to take advantage of its nearshore outsourcing services. 

With potential savings of up to 81.65%, makes it an obvious choice for startups that are strapped for funds.

Free Trial:

HiredSupport offers a risk-free trial. They’ll assess your needs, conduct a thorough audit for 7 days, and provide insights on enhancing your operations.

Outsourcing that Starts from $7/hr

2. MMC HR (Los Angeles, California)

MMC HR

MMC HR is a nearshore outsourcing company that helps businesses streamline their HR operations. This company is based in Los Angeles. This agency was established in 1983 and has since been helping businesses for more than 40 years now. This nearshore outsourcing service provider has helped various industries ranging from healthcare to the manufacturing sector. 

Glassdoor Rating: 4.3/5 stars. 

Services Offered

MMC HR is a nearshore outsourcing company that offers the following services: 

  • Human Resources Administration
  • Payroll Processing
  • Benefits Administration
  • Time and Labor Management
  • Risk Management and Compliance
  • Recruiting Services
  • Talent Management
  • HR Audit Services
  • On-site HR Support​

Noteworthy Clients:

Here are some clients that MMC HR works with: 

  • MuleSoft
  • Cedars-Sinai
  • Keenan
  • Armanino

Pricing:

MMC HR doesn’t disclose its pricing on the website. You would have to book a consultation with them to know about their pricing plan. 

Free Trial:

MMC HR doesn’t offer a free trial.

3. Callbox (Los Angeles, California)

Callbox

Callbox is a nearshore outsourcing company that helps businesses streamline their data entry operations. This company is based in Los Angeles. This agency was established in 2004 and has since been helping businesses for almost 20 years. Callbox provides support to industries including IT, telecommunications, business services, healthcare, and hospitality.

Glassdoor Rating: 3.6/5 stars. 

Services Offered

Callbox is a nearshore outsourcing company that offers the following services: 

  • Lead Generation
  • Appointment Setting
  • Event Marketing
  • Data Services
  • CRM Integration
  • Content Services

Noteworthy Clients:

  • Callbox hasn’t disclosed its clients on the website.

Pricing:

Callbox doesn’t disclose its pricing on the website.

Free Trial:

Callbox doesn’t offer a free trial.

4. Global Legal Processing Services (Los Angeles, California)

Global Legal

Global Legal Processing Services is a nearshore outsourcing company that helps businesses with legal matters. This company is based in Los Angeles. This firm has over 25 years of experience in legal project management. 

Glassdoor Rating: 5/5 stars. Although there is only one review, it does not have a large enough sample size to draw a conclusion. 

Services Offered

Global Legal Processing Services is a nearshore outsourcing company that offers the following services: 

  • Business Registrations and Structuring
  • Operations Management
  • Regulatory Compliance
  • Knowledge Management
  • Quality Assurance
  • Governance

Noteworthy Clients:

GLPS  hasn’t disclosed its clients on the website.

Pricing:

GLPS doesn’t disclose its pricing on the website.

Free Trial

GLPS doesn’t offer a free trial.

5. GeBBS Healthcare Solutions (Los Angeles, California)

GeBBS Healthcare

GeBBS Healthcare Solutions is a nearshore outsourcing company that helps practicians in the healthcare industry. This company is based in Los Angeles. This firm has over 25 years of experience in legal project management. 

Glassdoor Rating: 4.3/5 stars.  

Services Offered

GeBBS Healthcare Solutions is a healthcare nearshore outsourcing company that offers the following services: 

  • Eligibility & Benefit Verification
  • Patient Access
  • Call Center
  • Collections
  • Coding and Auditing Services
  • CDI and Interim Services
  • Credit Balance Resolution

Noteworthy Clients:

GeBBS Healthcare Solutions has worked with Norwegian American Hospital. Other clients are not disclosed. 

Pricing:

GeBBS Healthcare Solutions doesn’t disclose its pricing on the website.

Free Trial:

GeBBS Healthcare Solutions doesn’t offer a free trial.

Conclusion

If you are unsure of which nearshore outsourcing service provider to opt for, I have the perfect solution for you that won’t break the bank.

I recommend going for HiredSupport’s free trial; this way, you can understand what to expect from an outsourcing service provider without having a commitment. HiredSupport is an all-in-one option, whether it’s medical billing or just your customer support.

You can also request them to get a quote, and their rate starts from $7/hr for an agent.

Frequently Asked Questions (FAQs)

IN THIS ARTICLE:

Outsource to the Experts
& Reduce Costs by 73%