Outsource Your Customer Support to the Experts

Ecommerce processes, shipping & customer support
March 21, 2024
Ecommerce Customer Support Outsourcing: A Complete Guide (Updated 2024)

When businesses focus on operations, they are always looking forward to optimizing the costs of every single element. That’s totally logical, because essentially everything at the company revolves around the money-invested and its ROI (return on investment).  And when it

Outsourcing Shopify Customer Service
February 15, 2024
Outsourcing Shopify Customer Service: Everything You Need to Know [2024]

Ever wondered why some Shopify stores seem to have it all together? Their secret weapon isn't just great products but AMAZING customer service. Imagine if every customer felt heard, understood, and valued.  Keeping up with emails, chats, and calls feels

6 reasons why people don't buy
March 19, 2023
6 Common Reasons Why People Don’t Buy With Solutions

Did you know that only 8% of conversions occur after a customer interacts with a brand for the first time? Furthermore, more than 48% of conversions take place after a person interacts with a business between four to ten times!

Shopify online customer support, sales funnel, store and dollars flowing in, customer support of shopify illustration
July 10, 2021
Shopify Store Customer Service: The Complete Guide

Here's some interesting facts - 50% of U.S. consumers have abandoned a purchase due to poor customer service, and 33% of customers say they'd switch to a competitor after a single bad experience! Customer support can be the make or

A young woman is purchasing items from the internet using her credit card, depicting e-commerce sales.
July 24, 2023
10 Proven Ways to Increase Your E-Commerce Sales in 2023

Online paid advertisements (PPC) are like a sprint. They get you where you want to go faster, but require a lot of energy (investment) upfront and the race ends quickly. SEO, on the other hand, is like a marathon. It's

April 6, 2023
Outsourced Customer Service Shopify – Boost Sales Now

Top-notch levels of customer service can be the key to success in today’s competitive e-commerce marketplace. In fact, a survey revealed that 89% of businesses compete primarily on customer experience, giving a massive competitive edge to businesses that deliver exceptional

People shopping online in eCommerce store.
June 21, 2021
Amazon Store Support Management: The Secrets To Successful Support

Support management, a vital part of amazon store owner's business: In this article, we’ll discuss the difficulties associated with running an Amazon store and the best way to overcome them. Growing your Amazon store and reaching a more diverse customer

E-commerce traffic lights
June 22, 2021
The Complete Guide to eCommerce Support: What You Need to Know to Get Started

How to support eCommerce businesses? E-commerce is one of the fastest-growing sectors in the industry. If you want to enter this space, you need a strong knowledge base of how to provide customer support for online stores. You’ve got an

Facebook ads and messsenger support interactions.
July 12, 2021
Maximize Conversions: Outsource Facebook Ads to Boost Sales

Facebook's potential advertising reach is 2.08 billion people, and the largest demographic of Facebook users (48.8%) is between 25 and 44, according to Hootsuite. These statistics reveal the massive potential of advertising on Facebook. However, my experience as a digital

how to be an amazon store manager
February 6, 2022
Steps to Become an Amazon Store Manager

Table of Contents The Amazon store platform allows you to set up your own online storefront for other Amazon shoppers to browse and purchase products from. As an Amazon store manager, you’ll be responsible for building and maintaining the storefront,

Ladder going upward in the sky.
August 27, 2021
How To Succeed in Your Small Business: The Secret Sauce for Success

Starting your own small business is a challenge. Not only do you need to figure out how to establish your brand and create a competitive product, but you also need to build an audience and find the right marketing channels.

March 22, 2023
10 E-commerce Customer Service Mistakes With Solutions

81% of customers feel valued if a chat box appears while they're on a product hunt. Practically, only 19% think that customer support in today's world exceeds their expectations. While these stats tell us about the inadequate state of the