Outsource Your Customer Support to the Experts

IN THIS ARTICLE:

Top 10 BPO Companies in Charlotte

Working with a BPO can save your company a lot of money. For example, hiring an employee in the USA can cost around $30 per hour. However, hiring an employee in an underdeveloped country can be as low as $7/hr. This significant difference means your business can save money and be more efficient by outsourcing tasks.

Even though business owners see the benefits of outsourcing, they often struggle to find the right company. It’s important to choose a BPO company that fits your needs and helps your business grow.

Our Methodology to Rank Top BPO Companies in Charlotte

To list the Top BPO Companies in Charlotte, we have analyzed the following factors:

  • Physical Location
  • Expertise and Experience
  • Range of Services
  • Response Time and Availability
  • Scalability and Flexibility
  • Reputation and Client Testimonials
  • Cost-Effectiveness
  • Communication Skills
  • Tools Integrations

We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of top outsourcing companies in Charlotte.

Top 10 BPO Companies in Charlotte

1. HiredSupport

Top 10 BPO Companies in Charlotte

HiredSupport was founded in 2016 and has been serving more than 100 clients across the globe for almost a decade now. The company’s head office is based in California, with virtual offices in Charlotte. 

HiredSupport serves many industries and supports all types of businesses – from small and medium to corporate. 

HiredSupport has a rating of 4.9 stars on Clutch, making it a trustworthy option for businesses looking to cut costs while being efficient.

What Services Does HiredSupport Offer?

HiredSupport offers BPO services such as: 

Free Trial and Pricing

HiredSupport’s pricing starts from $7/hr. This makes it the most affordable option on our list. HiredSupport offers a free trial, allowing business owners to make informed investment decisions before making a purchase. 

Outsourcing that Starts from $7/hr

2. VDart

Top 10 BPO Companies in Charlotte

Dart Global Solutions is a top-notch BPO provider in Charlotte. They offer tailored services to improve business efficiency and cut costs. With years of experience, they have built a reputation for reliability and excellence.

Services Offered

  • Customer service
  • Technical support
  • Data entry
  • IT services

Free Trial and Pricing

VDart hasn’t disclosed its pricing on the website and doesn’t offer a free trial. 

3. Belay Solutions

Top 10 BPO Companies in Charlotte

Belay Solutions is renowned for its virtual assistant services. Based in Charlotte, they help businesses streamline operations by providing skilled virtual assistants. Their focus on quality and client satisfaction sets them apart.

Services Offered

  • Virtual assistance
  • Bookkeeping
  • Website maintenance
  • Social media management

Free Trial and Pricing

Belay Solutions offers a free trial period of one week with rates beginning at $12/hour.

4. Global Response

Top 10 BPO Companies in Charlotte

Global Response is a leading BPO company in Charlotte, known for robust customer service solutions. They partner with businesses to enhance customer experiences and drive growth.

Services Offered

  • Customer service
  • Sales support
  • Market research
  • Order processing

Free Trial and Pricing

They provide a 5-day free trial and pricing starts at $11/hour.

5. MAP Communications

Top 10 BPO Companies in Charlotte

MAP Communications, based in Charlotte, offers personalized call center services. Their dedication to exceptional customer service helps businesses of all sizes manage their communication needs effectively.

Services Offered

  • Call answering
  • Virtual receptionist
  • Message taking
  • Appointment scheduling

Free Trial and Pricing

MAP Communications offers a 7-day free trial, with services starting at $9/hour.

6. CGS (Computer Generated Solutions)

Top 10 BPO Companies in Charlotte

CGS, a trusted name in Charlotte, provides a range of BPO services designed to help companies operate more efficiently. Their strong track record of customer satisfaction makes them a reliable choice.

Services Offered

  • Technical support
  • Customer care
  • IT support
  • Back-office services

Free Trial and Pricing

They offer a free trial period and pricing starts at $10/hour.

7. Sterling Capital

Top 10 BPO Companies in Charlotte

Sterling Capital, based in Charlotte, delivers financial outsourcing services. They help businesses manage their finances with a focus on accuracy and reliability, ensuring seamless financial operations.

Services Offered:

  • Financial analysis
  • Accounting
  • Payroll processing
  • Tax preparation

Free Trial and Pricing

Sterling Capital offers a free trial available for 5 days, with services starting at $15/hour.

8. Red Ventures

Top 10 BPO Companies in Charlotte

Red Ventures, located in Charlotte, offers marketing and sales solutions to help businesses grow. Their data-driven strategies and expert team deliver exceptional results.

Services Offered

  • Sales optimization
  • Digital marketing
  • Lead generation
  • Content creation

Free Trial and Pricing

They provide a 7-day free trial and competitive rates starting at $13/hour.

9. Foundever

Top 10 BPO Companies in Charlotte

Foundever, located in Charlotte, delivers comprehensive customer experience solutions. Their focus on enhancing customer satisfaction and loyalty makes them a top BPO choice. The company has 40,000 plus employees. 

Services Offered

  • Customer service
  • Technical support
  • Sales support
  • Help desk services

Free Trial and Pricing

Businesses can take advantage of Sitel Group’s services starting at $12/hour.

10. SEBPO

Top 10 BPO Companies in Charlotte

SEBPO, a reliable BPO provider in Charlotte, offers specialized outsourcing services. They help businesses streamline operations and reduce costs with their expert solutions. The company was formed in 2006. 

Services Offered

  • IT support
  • Back-office services
  • Creative services
  • Customer support

Free Trial and Pricing

They offer a 7-day free trial, and pricing starts at $8/hour.

Read More:

Conclusion

Finding the right BPO company is crucial for your business. HiredSupport stands out with a 4.9-star rating on Clutch, affordable rates starting from $7/hour, and a free 7-day trial. They have successfully served multiple clients, ensuring top-notch service. Get a quote from HiredSupport today and scale your business operations. 

Frequently Asked Questions (FAQs)

IN THIS ARTICLE:

Outsource to the Experts
& Reduce Costs by 73%