Outsource Your Customer Support to the Experts

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Top 10 BPO Companies in New York

Business process outsourcing (BPO) is a smart way for companies to save money. For example, hiring an employee in the USA costs about $60,000 per year, while hiring someone in a developing country might cost only $10,000 per year. That’s a huge difference!

However, many business owners find it tough to choose the right outsourcing company. With so many options, it’s hard to know which one will deliver the best results. It’s important to pick a reliable company that offers good quality and value for money.

Top 10 BPO companies in New York

Our Methodology to Rank Top BPO Companies in New York

To list the Top BPO Companies in New York, we have analyzed the following factors:

  • Physical Location
  • Expertise and Experience
  • Range of Services
  • Response Time and Availability
  • Scalability and Flexibility
  • Reputation and Client Testimonials
  • Cost-Effectiveness
  • Communication Skills
  • Tools Integrations

We scaled them on a rating that ranged from 1-10, and then the total score of each company was calculated. The company with the highest score was ranked at the top of our list of outsourcing companies in New York.

Company
Industry
Free Trial
Pricing
HiredSupport
Real Assistance
RemoteReps247
The Connection
Bandalier
BPO
BPO
BPO
BPO
BPO
Yes
No
No
No
No
Starts from $7/hr
Starts from $1,000/m
Starts from $1,000/m
Starts from $1,000/m
Horatio BPO
Company
Industry
Free Trial
Pricing
HiredSupport
BPO
Yes
Starts from $7/hr
Real Assistance
BPO
No
Starts from $1,000/m
RemoteReps247
BPO
No
Starts from $1,000/m
The Connection
BPO
No
Starts from $1,000/m
Bandalier
BPO
No
Customized
Horatio BPO
BPO
No
Customized
Lexvia
BPO
No
Customized
Integreon
BPO
No
Starts from $1,000/m
Backend
BPO
No
Customized
NEO MD
BPO
No
Customized
Company
Industry
Free Trial
Pricing
BPO
Yes
Starts from $7/hr
BPO
No
Starts from $1,000/m
BPO
No
Starts from $1,000/m
BPO
No
Starts from $1,000/m
BPO
No
Customized
BPO
No
Customized
BPO
No
Customized
BPO
No
Starts from $1,000/m
BPO
No
Customized
BPO
No
Customized

1. HiredSupport

Top 10 BPO companies in New York

HiredSupport was founded in 2016 and has been serving more than 100 clients across the globe for almost a decade now. The company’s head office is based in California, with virtual offices in New York.

HiredSupport serves many industries and supports all types of businesses – from small and medium to corporate. 

HiredSupport has a rating of 4.9 stars on Clutch, making it a trustworthy option for businesses looking to cut costs while being efficient.

What Services Does HiredSupport Offer?

HiredSupport offers BPO services such as: 

Free Trial and Pricing

HiredSupport’s pricing starts from $7/hr. This makes it the most affordable option on our list. HiredSupport offers a free trial, allowing business owners to make informed investment decisions before making a purchase. 

Outsourcing that Starts from $7/hr

2. Real Assistance, Inc.

Top 10 BPO companies in New York

Real Assistance, Inc. specializes in back-office outsourcing and has a strong reputation for delivering projects on time. They help businesses streamline their operations effectively. Their clients appreciate their reliability and professionalism, making them a trusted partner in the industry.

Services offered

  • Back Office Outsourcing
  • Business Consulting
  • Financial Consulting

Free trial and pricing

This BPO company’s pricing starts at $1,000+, less than $25 per hour.

3. RemoteReps247

Top 10 BPO companies in New York

RemoteReps247 focuses on sales outsourcing and customer service. They are known for providing valid and genuine leads to their clients. Their dedicated team ensures high-quality support, making it easier for businesses to grow and maintain customer satisfaction.

Services offered

  • Sales Outsourcing
  • Call Center Services
  • Customer Service Outsourcing

Free trial and pricing

Starts at $1,000+, less than $25 per hour.

4. The Connection

Top 10 BPO companies in New York

The Connection offers call center services and customer service outsourcing. They are adaptable to any company’s needs, making them a flexible choice. Their experience in handling diverse client requirements makes them a reliable option for businesses looking for comprehensive support.

Services offered

  • Call Center Services
  • Customer Service Outsourcing
  • Live Chat Outsourcing 
  • Email Response Outsourcing

Free trial and pricing

Starts at $1,000+, less than $25 per hour.

5. Bandalier

Top 10 BPO companies in New York

Bandalier provides sales and customer experience teams on demand. They offer a variety of price points and experience levels to meet different needs. With their focus on quality and performance, they help businesses enhance their customer engagement and sales processes.

Services offered

  • Sales Outsourcing
  • Customer Service Outsourcing
  • Back Office Outsourcing

Free trial and pricing

Pricing is undisclosed.

6. Horatio BPO

Top 10 BPO companies in New York

Horatio excels in back office outsourcing, allowing businesses to focus on their core activities. They are known for their adaptability and quality service. Their innovative solutions help clients improve efficiency and reduce operational costs.

Services offered

  • Back Office Outsourcing
  • IT Staff Augmentation

Free trial and pricing

Pricing is undisclosed.

7. Lexvia Inc.

Top 10 BPO companies in New York

Lexvia Inc. supports law firms with legal and back office services. They are experienced in handling various customer service tasks. Their expertise in the legal domain makes them a valuable partner for law firms seeking specialized support.

Services offered

  • Back Office Outsourcing
  • Customer Service Outsourcing
  • Call Center Services

Free trial and pricing

Pricing is undisclosed.

8. Integreon

Top 10 BPO companies in New York

Integreon provides comprehensive back office outsourcing services. They are a large firm with a significant market presence. Their global reach and extensive resources make them a top choice for businesses looking for scalable solutions.

Services offered

  • Back Office Outsourcing
  • Legal and Compliance Solutions
  • Business Intelligence and Research
  • Administrative Support

Free trial and pricing

Its pricing starts at $1,000+, less than $25 per hour.

9. Backend Communications

Top 10 BPO companies in New York

Backend Communications focuses on back office outsourcing and has a small, dedicated team. They provide personalized services to their clients. Their attention to detail and commitment to client satisfaction set them apart in the industry.

Services offered

  • Back Office Outsourcing
  • Order Taking Services
  • Healthcare Call Centers
  • Outbound Call Centers

Free trial and pricing

Pricing is undisclosed.

10. NEO MD INC

Top 10 BPO companies in New York

NEO MD INC is fully dedicated to back-office outsourcing, offering specialized services to their clients. They are known for their efficiency. Their streamlined processes help clients achieve better productivity and cost savings.

Services offered

  • Back Office Outsourcing
  • Front Office Management
  • Medical Transcription

Free trial and pricing

Starts at $1,000+, less than $25 per hour.

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Conclusion

Choosing the right BPO company can save your business a lot of money and improve efficiency. One such company is HiredSupport, which has a pricing plan that starts at $7/hr and offers a 7-day free trial. They have served multiple clients and have virtual agents in New York. Get a quote from HiredSupport and let your journey to cost savings begin. 

Frequently Asked Questions (FAQs)

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Outsource to the Experts
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