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Animated image of benefits of outsourcing live chat agents by HiredSupport
March 15, 2023
Benefits of Outsourcing Live Chat Agents for Customer Support

The modern world thinks fast, reads fast and acts fast. Similarly, it also expects quick solutions to its problems. According to a report, 60% of consumers between the ages of 18 to 34 use live chat on a daily basis.

Social media post icons and laptop with mouse and headphones flowing
July 25, 2021
The Best Ways to Get Professional Social Media Chat Support

Social media is an extremely powerful tool to grow your business. It has the power to get you in front of millions of people and allow you to start conversations with them. But what do you do when there's a

Facebook ads and messsenger support interactions.
July 12, 2021
Outsourcing Facebook Ads: A Cheaper, Easier Way to Boost Sales

Table of Contents Facebook ads have been a common source of confusion for many marketers. It can be a bit tricky knowing how to use them. However, Facebook advertising has proven to be one of the most cost-effective and efficient

Three couples fighting with each other depicting conflict
July 6, 2021
How To Handle Customer Support Conflicts: Tips For Resolving Customer Service Disputes

You’ve got a customer service problem. It can be frustrating to work with a customer who is upset, and you may feel like you’ve done your very best, but they’re still not satisfied. These disputes are bound to happen, so

A live chat agent working and wearing the headset.
June 4, 2021
How Live Chat Agents Could Be A Blessing To Your Business?

How Live Chat Agents Could Be A Blessing To Your Business? What Are Live Chat Agents: The live chat agent is a kind of online customer service representative who helps customers with their queries and provides information about the company’s

A successful live chat agent working while implementing 5 startegies.
June 4, 2021
5 Proven Strategies To Become A Successful Live Chat Agent

5 Proven Strategies To Become A Successful Live Chat Agent A Secret Recipe To Becoming A Successful Live Chat Agent: Live chat is a great way to provide customer service support. A study of web visitors found that 44% of

Live chat agents working toward increasing conversion ratio.
March 24, 2020
Live Chat Support Increases Conversion Rates

Live chat services can increase your revenues. This is a fact. A potential customer may land on your website and have questions or comments about a product or service before they buy it. It’s crucial to them that they get

Customer support agents working towards improving satisfaction ratios.
March 24, 2020
24×7 Customer Support improves customer satisfaction

Customer Support can define a good business from a great business. Are you available 24×7 to answer your potential customer’s questions? If not, you may be missing sales. By not offering live support 24×7, you cut off those customers who might

Customer support and live chat outsourcing illustration.
March 24, 2020
How to outsource your customer support and live chat

Thinking about outsourcing your customer support or live chat? Want to know how it works here at HiredSupport? We can provide numerous services such as live chat support, email and ticket support, full call center services, general customer support, order

Customer interacting with the Facebook messenger.
March 24, 2020
Outsource Your Facebook Messenger Ad Interactions To Us!

Facebook Ads now allow you to direct a potential client directly to your messenger where you can interact with them and offer them direct communication with your business. This is a great way to get the conversation going with a

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Thinking About Outsourcing?

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