The Complete Guide to SaaS Customer Support and Success
First the internet and then the pandemic - not that the two are in any way similar - shifted the way businesses operated in the past. The transition from onsite to remote jobs paved way for online platforms that provide
Top 10 Customer Service Outsourcing Companies 2023
As businesses expand, it becomes increasingly difficult to handle customer support in-house. Outsourcing customer support helps you provide the best service to your customers while you focus on growing your business. Below we’ve researched and compiled a list of the
The Ultimate Guide to Customer Support Outsourcing 2023
Did you know that 88% of customers in 2022 had higher expectations for customer support than they had compared to the last year? What's more, 83% of small businesses will maintain or increase their spending on outsourced business services in
15 Ways to Increase Inbound Calls and Boost Sales
Inbound calls are one of the most fruitful ways to grow your business. According to statistics, on average, inbound calls close 33 times faster than a web lead and 4-5 times faster than an outbound call. Other than that, you