Nearshore vs Offshore Outsourcing: Which Outsourcing Model To Choose?

nearshore vs offshore outsourcing

Today, outsourcing has become an essential approach for cutting costs. Recent research shows nearly 60% of companies outsource at least one service to save money. But here’s the problem: picking the wrong outsourcing model can hurt your business more than it helps. That’s why you must understand the difference between the two common types of … Read more

What is Nearshore Outsourcing [Benefits, Costs, Pros & Cons]

what is nearshore outsourcing

As a business owner, managing in-house teams and various projects on your own can sometimes feel too difficult and too expensive. That’s where outsourcing can help you – you allocate tasks to an external team to save your time and money. But here’s the tricky part: you have three types of outsourcing to choose from: … Read more

10 Common Nearshore Outsourcing Mistakes [And How to Avoid Them]

common nearshore outsourcing mistakes

Nearshore outsourcing is a great way for businesses to save costs while still keeping projects on track. From cost savings to overlapping work hours, it offers many advantages – this is why nearly 80% of U.S. companies are considering nearshore outsourcing. Still, that doesn’t mean every nearshoring choice will be beneficial for you. Here’s the … Read more

What is Onshore Outsourcing [And is it Right For Your Business]?

what is onshore outsourcing

If you’re a business owner looking to delegate tasks, onshore outsourcing is a smart way to save time and money. It simply means partnering with an outsourcing company in the same country. But how does this option cut costs compared to hiring an in-house team? Here’s a quick table that shows the difference: Expense Type … Read more

Top 10 Onshore Outsourcing Companies [For US Businesses]

Top 10 Onshore Outsourcing Companies

Onshore outsourcing means partnering with third-party service providers in the same country.  Also known as “domestic outsourcing”, it is more budget-friendly, saves you a lot of time, and reduces risks as compared to in-house hiring. If you are a business owner in the US, you can save 40% of your budget by joining hands with … Read more

Top 10 IT Support Companies [Updated 2025]

Top 10 IT Support Companies

As a business owner, your goal is to ensure your IT infrastructure runs smoothly and it gets cost-effective. However, hiring an in-house IT team in the USA will cost you about $30 per hour. And there’s more to it, see below: Factor Cost Result Hourly Rate $30 per hour for an in-house IT team in the USA. High … Read more

Top 10 Payment Processing Companies

Top Payment Processing Companies

Payment processing outsourcing makes sense for companies looking to scale efficiently and keep operational costs low. The average in-house processing team costs around $60,000 annually, while outsourcing can drop that down to as low as . That’s up to a 70% reduction in expenses! Not only do companies save on wages, but they also avoid … Read more

Call Center Pricing [A 2025 Guide]

Everything You Need to Know: Call Center Pricing Guide 2024

In the USA, call center services generally cost between $26 and $30 per hour for standard support. For more specialized assistance, such as tier 2 tech support, rates can rise to $30 to $50 per hour.  In contrast, nearshore services in Eastern Europe typically range from $14 to $20 per hour. Offshore centers in countries … Read more

Top 10 Call Centers in Chicago

Top 10 Call Centers in Chicago

As a business owner, do you want to save money and improve your customer service? Outsourcing to a call center in Chicago could be the answer. Chicago has skilled workers who can handle your customer calls and emails. Plus, it’s often cheaper than hiring your staff. This means that you wouldn’t have to pay for … Read more

Top 10 BPO Companies in Australia

Top 10 BPO Companies in Australia

Simply put, Business Process Outsourcing (BPO) is when a company delegates its internal tasks to a third-party vendor. This is done to help improve efficiency, but most importantly, it saves business costs that can be spent on expansion projects.  It’s noted that the average salary in Australia is USD $23.4 per hour, which doesn’t include health insurance … Read more

Top 10 Business Process Outsourcing (BPO) Companies

Top 10 Business Process outsourcing (BPO) Companies in 2024

Business process outsourcing (BPO) is the process of outsourcing your business functions to a third party. It is an effective method to reduce cost and increase efficiency while running a business.  For example, as of January 1, 2024, the minimum wage of a person in California is $16 per hour. These figures make the business … Read more

Top 10 BPO companies in Sri-Lanka

Top BPO companies in Sri-Lanka

BPO stands for business process outsourcing and it’s a process of outsourcing your operational needs like customer support, data entry or marketing to a third party.  As the wages in the developed countries (i.e., USA, UK) continue to rise high, BPO gives business owners a great opportunity to hire labor from the countries (i.e., Pakistan, … Read more

Top 10 Business Process Outsourcing (BPO) Companies in the USA

Top Business Process Outsourcing Companies (BPO) in the USA

Business Process Outsourcing (BPO) helps a business reduce its operational costs by delegating tasks to a third party. For example, instead of having a full-time in-house customer support team, you outsource it to individuals with the relevant expertise. This is beneficial for business owners because it helps them save costs. Consider this: In California, as … Read more

Top 10 Business Process Outsourcing Companies (BPO) Companies in Malaysia

Top 10 Business Processing Companies (BPO) Companies in Malaysia

Malaysia is becoming a leading choice for Business Process Outsourcing (BPO) as entrepreneurs are gradually shifting their operations to the regions that are cost-effective. In 2024, the average pay rate for a skilled worker in the USA is $28 per hour, with add-on benefits such as medical insurance. Consequently, outsourcing becomes an attractive choice for … Read more

Top 10 IT Support Companies for Small Business

Top 10 IT Support Companies for Small Business

Fun Fact: An estimated 90% of companies choose to outsource their IT services. Think of them as an extension of your existing team, but one that’s available around the clock. If your in-house employee needs help with installation or their device is malfunctioning, an IT support team will help resolve such issues. However, having an … Read more

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